SHIPPING POLICY

At Prime Marketing, we specialize in bulk (B2B) orders. Our shipping process is designed to ensure safe and efficient delivery of goods.

1. Order Processing Time

All orders are processed within 1–3 business days after order confirmation.

2. Shipping Time

Delivery timelines depend on location and order size:

  • Standard delivery: 3–7 business days
  • Bulk orders: 5–10 business days

3. Shipping Charges

  • Shipping charges may vary based on:
    • Order quantity
    • Delivery location
  • Final shipping cost will be confirmed at the time of order.

4. Delivery Partners

We use trusted logistics partners to deliver your orders safely.

5. Delays in Shipping

Delivery may be delayed due to:

  • High order volume
  • Logistics issues
  • Weather conditions
  • Unexpected circumstances

Prime Marketing is not responsible for delays caused by third-party logistics providers.

6. Order Tracking

Tracking details will be shared once the order is shipped.

7. Incorrect Address

Customers must provide accurate delivery details. We are not responsible for delays or losses due to incorrect address.

8. Damaged or Lost Shipment

If you receive a damaged package:

  • Record an unboxing video
  • Contact us within 48 hours

We will assist with replacement as per our return policy.

9. Delivery Attempts

If delivery fails due to customer unavailability, re-delivery charges may apply.

By placing an order, you agree to our shipping terms.