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FAQs

How long will it take to get my order?

Your order will be delivered to your address within 5-7 days.

How can I track my order?

After dispatch, we will send you a tracking ID via email. You can use this ID to track your order.

What should I do if my appliance arrives damaged?

If your appliance arrives damaged, contact our customer service to report the issue within 5 days of product arrival. We offer a 100% return or exchange policy for damaged goods.

⁠Is there a warranty on delivered appliances?

All our appliances are branded and come with a manufacturer’s warranty. The years of warranty depend on the type of product and brand.

⁠How do I service my product after the end of the warranty period?

We advise you to contact the respective manufacturer’s toll-free number provided on the product manual or visit your nearest shop to service your product beyond warranty period.

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