Privacy Policy
Introduction
At Prime Marketing, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.
Information We Collect
We collect various types of information to provide and improve our services, including:
a. Personal Information
When you create an account, place an order, or contact us, we may collect the following personal information:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order history
b. Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
• IP address
• Browser type
• Operating system
• Referring/exit pages
• Clickstream data
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and remember your preferences.
How We Use Your Information
We use the information we collect for the following purposes:
a. To Process Orders and Deliver Products
• To process and fulfill your orders, including managing payments, shipping, and order confirmation.
• To communicate with you about your orders, deliveries, and any related inquiries.
b. To Provide Customer Support
• To respond to your inquiries, requests, and complaints.
• To provide technical support and address any issues with our products or services.
c. To Improve Our Services
• To analyze usage patterns and improve our website, products, and services.
• To personalize your experience and recommend products based on your preferences.
d. Marketing and Promotions
• To send you promotional offers, newsletters, and other marketing communications if you have opted in to receive them. You can opt out of these communications at any time.
e. Legal Compliance
• To comply with legal obligations, such as tax regulations, and to prevent fraud and protect the security of our website and customers.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following parties:
a. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
b. Legal Requirements
We may disclose your information if required by law, in response to a legal process, or to protect our rights, property, and safety or the rights, property, and safety of others.
c. Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners as part of the transaction.
Data Security
We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure payment processing. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
a. Access and Correction
You have the right to access and update your personal information at any time by logging into your account or contacting us directly.
b. Opting Out of Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe link in any email or by contacting us directly.
c. Deleting Your Account
You may request to delete your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
• Email: info@primemarketing.in
• Phone: + 91 9025507837
• Address: Plot 54, 55, Prime Plaza, 12th Cross, Shanmuga Nagar, Vayalur Road, Trichy 620102.